After Sales Services
AFTER SALES SERVICES Updated ISO After Sales Service 03

We offer our clients best in class service by:

  • Providing the best value in technical and after-sales services.
  • Answering our clients’ requirements and providing them with exceptional service that exceeds their expectations.
  • Operating through four regional offices, Jeddah, Al-Riyadh, Al-Khobar, & Abha.
  • Our engineers, counting over two hundred are highly qualified and trained to deliver excellent customer service. Despite all the difficulties they encounter, our devoted engineers have accepted the challenge of visiting eighty-one remote cities in the Kingdom on a regular basis to provide our valuable clients with the equipment services they need.
  • Our service planning and delivery process is managed by experienced and trained managers in their field of expertise, ensuring to achieve complete customers’ satisfaction and quality service delivery, in compliance with ISO international quality standard certification.
  • Our ISO certified service division carries the services through call centers where all service requests are registered. Services performed are logged into Oracle services system for proper quality service delivery and performance analysis.